VisionWare's award-winning Master Data Management (MDM) solution, MultiVue Identification Server, enables organisations to create and maintain a complete, accurate and up-to-date view of data relating to people, products, locations, assets, property or organisations.

A holistic view of this data can be achieved using MultiVue Identification Server's ability to search and match data within an organisation's disparate back-office systems.  MultiVue determines the likelihood that one record within a system matches one or more records throughout the other systems in use and provides benefits such as improved services, enhanced operational performance and increased cost savings.

• Profiling and Analysis provides the ability to understand data quality within the enterprise to identify any inconsistencies and weaknesses within the data.
• Data processing provides data transformation, cleansing and standardisation facilities through a workflow enabled framework, using visual mapping facilities and wizard driven guides to move easily through the process.
• Data matching is performed using MultiVue's probabilistic rules engine to identify potential matches between data, which can either be automatically or manually merged.
• Data stewardship is facilitated through user-friendly interface screens, providing a complete set of functions for managing data, from record identification through to validation of matches.
• Data synchronisation is performed between the back-office systems enabling each connected system to be notified of any changes to data which take place.
• Data exploration and visualisation is delivered through Prism, providing intuitive visual representations of data from within disparate information systems, enabling the exploration and analysis of this information.

• Increased customer service, through the ability to provide staff with a complete, accurate and real-time view of customer information, ensuring requests can be dealt with at first point of contact.
• Reductions in costs associated with benefit fraud, through the accurate identification and tracking of customers across multiple systems resulting in the easy identification of situations where benefit fraud has occurred.
• Increased levels of customer service through the ability to quickly and easily update all departmental systems with change of circumstance notifications, ensuring each department holds up-to-date information.
• Ensuring individuals receive the appropriate care they are entitled to by facilitating joint working between agencies and partner organisations to provide a complete view of a person, their situation and the services they receive.
• Improved delivery of services resulting from a better understanding of customer requirements, preferences and motivations through the ability to explore and visualise data across multiple systems.